Chennai: Home Needs Online, after the successful launch of its “At Home Service” earlier this year has now piloted its Same Day Delivery service, starting in Chennai city. The specialty e-store for home shopping has launched its ‘Same Day Delivery’ covering more than 100 pin codes over the Chennai city. This service is available for only selected product categories like Air conditioners, Refrigerators, Televisions, etc., as of now.
Initially, this service will be available for selected products across all small and major domestic appliances. In the launch phase itself, more than 500 SKUs will be covered under this service and the number may expand gradually. It is the only contemporary e-commerce player which has exclusively dedicated this express delivery initiative to the appliance category.
Kumaraguru Seshadri, Founder Director, Home Needs Online said, “One of the biggest lags in online shopping when compared with offline shopping is the long wait due to delayed delivery over days. Customers are no more excited about their purchase by the time product is delivered at their doorsteps. Often times, customers change their minds and cancel the orders, when disappointed by the delivery inefficiencies.”
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